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Testimonials

Liberty have a fantastic client retention rate and when a client opens up a Liberty SIPP, they usually stick with it. But don't just take our word for it, have a look at what our clients have had to say about us over the years. 

If you're already a Liberty client we would love to hear what you think. If you would like to post a testimonial, please scroll down to the bottom of this page and pop in a comment. 

5

I moved my SIPP to Liberty in April 2009 and since then I have been impressed with the level of service, their knowledge and their commitment to me as a customer. I’ve found Liberty’s approach to be very refreshing and I wouldn’t hesitate to recommend them to anyone.

- Garry Flitcroft (Bolton)

5

A friendly and efficient service at reasonable cost to the client. Easy to deal with and no long delays on the phone to get through, which is very refreshing.

- Sue Taylor (Accumulate Wealth)

5

I have found Liberty responsive to changes and efficient in the payment and administration of my pension.

- Mike Moors (Cheshire)

5

My experience of Liberty is that they are extremely efficient and they always go above and beyond.

- Gillian Piggot (One Wealth Management)

5

I joined Liberty SIPP in November 2012 and am a very satisfied member. My experience of the organisation is that it is highly efficient and communications by email, telephone and by post are always managed in a straightforward and friendly manner by my dedicated Pensions Administrator, Catherine Birmingham

- David Hall (Coventry)

5

Liberty have provided our clients with a SIPP product which is flexible and competitively priced. Their administration teams are well trained, work efficiently and ensure that cases complete smoothly. Our regional sales manager Matthew Rankine is very approachable and explained the product comprehensively. I have personally been impressed with the service we have received from Liberty and have confidence in placing clients funds in their contract.

- Lucy Whymark (Independent Financial Solutions)

5

I opened my first ever SIPP with Liberty and I found the online process extremely easy to use even without much knowledge on my part. The administration team were excellent and helped me with the transfer of my previous pension into the scheme. Very professional outfit with a friendly and approachable manner.

- Alex Dymock (Bramhall)

5

We are very pleased by the professionalism and friendly service offered by Liberty SIPP. The knowledgeable staff explain things in a clear and concise way. The staff are always very accessible on the telephone and always willing to arrange a personal meeting for any difficult problems.

- Ian & Stephanie James (Bolton)

5

Recently moved from another SIPP provider to Liberty. The fee structure was clearly set out in the introductory information pack. The transfer of my existing pension funds was very smooth and I was kept informed of developments all the way. Instructions are dealt with promptly and emails are comprehensively answered without delay. Very pleased with the service to date.

- Martin Freeman (Birmingham)

5

I have found the Liberty Team very helpful and willing to go the 'extra mile' if required as well as being well priced.

- Steven Doughty (Esher)

5

The first SIPP set up and transfer went well and they have been excellent ever since.

- David Birden (Brooks Macdonald)

5

I joined Liberty about one year ago amalgamating several pensions. The process was made very simple by Liberty and since then they have provided a very professional service with costs kept to a minimum. The staff are helpful and friendly and I would not consider changing to an alternative provider.

- Rita Smith (West Kirby)

5

I transferred my SIPP to Liberty because I wanted a provider that had both reasonable fees and a wide range of investment options, including fixed term savings bonds. Liberty ticked the boxes! Their website is very easy to use, with information being clearly laid out and easy to understand. The application process was straightforward and the staff answered email queries promptly and efficiently. I am also pleased that my pension began earning interest from the day the transfer came through.

- Stephen Ostler (Bristol)

5

Through my experiences I have found the team at Liberty SIPP very efficient and reliable. They offer an excellent personal service to their clients. I already have and will continue to recommend them to others.

- James Barrow (Chorley)

5

You don't need to remember the name of a super helpful member of staff to ask for at Liberty. That's because ALL of those with whom I have had contact provided a consistently high standard of service whenever I made contact.

- Martin Tremaine (London)

5

I am in the process of moving from another SIPP provider to Liberty who have been recommended to me and so far so good. The online forms were relatively easy to complete, charges are lower than many other providers and communication has been excellent throughout the process so far. Looking forward to what I already feel may be a more friendly and personal service rather than just being another 'number'.

- Sue Wicks (Brentwood)

5

I am transferring my SIPP to Liberty where the charges are explicit, clear and not bundled or subject to increases without explanation. The team are very personal and efficient and a pleasure to deal with.

- Nigel Lavender (Bourne)

4

We have just moved to Liberty and use the James Brearley platform to trade - the switch has been seamless and the staff are excellent at keeping us informed at every stage. Really good communication unlike the larger companies.

- Margaret Abrahams (Fogwill & Jones)

5

The level of service I received from Liberty was really very good. The service I received over email, assisting me with my application for a SIPP with Liberty, from Vicki O'Rourke was responsive, helpful and most importantly effective. She really knew what she was doing and it gave me tremendous confidence to have someone helping me personally, who I could go back to with questions.

- Graham Smith (London)

5

I joined Liberty last year to keep my pension costs low. The service has been 5 STAR. I now have the flexibility to buy shares and commercial property. The transfer was quick and hassle free.

- Gregory Lay (Derby)

5

Liberty accepts a very broad range of investments that simple, off the shelf SIPP providers would not be able to handle properly. Even the people working at the funds I have invested in have commented on how helpful they have been.

- Christian Tym (Surrey)

5

The reliable personal service and flexibility to use a SIPP like it’s supposed to be used made Liberty my choice and I don’t regret it!

- Mark Bartholomew (West Yorkshire)

Liberty Sipp 5 out of 5 based on 22 ratings. 22 user reviews.

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